SWALES Finance & Support Services Lead – World Vision



Provide overall leadership, oversight and management support for all aspects of financial management in the SWALES program office. This position is seen as a strategic partner for the SWALES, with a focus on ensuring accountability, stewardship, coordinating planning and budgeting processes, providing accurate financial data and developing financial strategy that best serves SWALES strategic and program objectives. Responsible for the finance and support services staff capacity strengthening, the development and implementation of good internal controls, compliance at all levels, risk management and utilization and safe guarding of assets according to WV approved policies and procedures.

Provide overall leadership to the Finance and Accounting, SCM, ICT and Administration teams at program and Project office levels.


Leadership, Capacity Development and Strategic Partnering:

  • Provide strong and positive leadership to the SWALES finance and SS department ensuring competent and motivated staff are hired and retained, providing efficient delivery of services.
  • Coordinate professional and personal development of finance staff through adequate orientation, on-the-job coaching, identification of learning, training needs and opportunities (e.g. in accounting, SunSystems, grant management, risk management, leadership, etc.); and succession planning.
  • Model Christ-centered servant leadership and support spiritual development of his/her team.
  • Actively participate in the SWALES Senior Management/ Leadership team meetings.
  • Attend and actively participate in strategic regional meetings.
  • Facilitate Program Directors, Board and other non-finance staff in understanding and interpretation of financial statements.
  • Ensure partnership finance policies and procedures are understood by Senior Management, Operations/Technical staff, Communities, Local Partners and Board, as appropriate.
  • Develop strong networks internally (other NOs, SOs and partnership entities) and externally (other NGOs, banking entities, communities, etc.) through effective communication, relationships and twin citizenship.
  • Promote shared resource networks within SWALES, the Region and the partnership.
  • Adhere to WVI key policy documents – mission, core values, and covenant of partnership.


  • Ensure adequate cost efficiency and effectiveness measures are in place and are being followed through:
  • Providing cost analysis, promoting benchmarks and making recommendations for determining effective resource utilization at all levels.
  • Contributing to the development of appropriate policies and procedures for procurement of goods and services.
  • Exploring most economic ways of addressing the program’s needs without compromising the ministry’s quality.
  • Program spending is well monitored to avoid underspending and overspending.

Financial Planning and Budgeting:

  • In collaboration with other SWALES Leads and Program Directors, advise the SWALES Director on strategic resource acquisition and allocation in line with Partnership recommendations approved by the Regional Leader.
  • Coordinate the planning and budgeting process and provide technical support, to ensure global and regional guidelines are met.
  • Review alignment of budgets between SWALES Program office, projects, grants, myPBAS and Support Offices.
  • Control of Program Office budget, cash flow and project funding, by providing timely and relevant information to budget managers, in collaboration with the Program Directors.
  • Contribute to the development of SWALES strategic direction and priorities.

Fiscal Accounting, Compliance, Monitoring and Reporting:

  • Ensure standard financial systems are established and maintained in order to provide appropriate levels of security and controls over the organization’s resources and operations.
  • Coordinate the submission of timely, accurate and complete relevant reporting to the Partnership and to internal users.
  • Define and implement efficient and effective internal control systems.
  • Adhere to partnership policies, procedures and guidelines as stipulated in the WVI Financial Manual and other documents, including – but not limited to: grant compliance, year-end closing, carryforward, accounting and reporting.
  • Coordinate the timely and accurate submission of financial reports in the FFR (Field Financial Reporting) database.
  • Review the reconciliation of MyPBAS to FFR monthly with action plan for addressing outstanding items.
  • Ensure Program office Finance staff visit Programs/Projects to monitor accountability issues, follow up on implementation of audit findings and provide support as needed.

Financial Risk Management and Controls:

  • Manage appropriate financial systems and controls and ensure they are in place to avoid significant finance audit risk ratings, both at the SWALES Program and project levels.
  • Coordinate management responses to finance audits performed to the Program office and projects; ensure they are sent on time to the Audit Department; and that finance and SS related audit recommendations are implemented timely at all levels.
  • Coordinate adequate preparation for GC and external audits.
  • Perform site project financial checks. Take appropriate action to address audit findings and recommendations.
  • Manage Financial Risk.
  • Implement anti-corruption and fraud strategies.

Supply Chain Management:

  • Coordinate and ensure an optimal interface between the supply chain and business units for efficient customer service delivery.
  • Improve IT infrastructure and provide quality service.
  • Ensure improved office/programs connectivity.
  • Facilitate and ensure preparation of and adherence to computer usage policies.

Information Technology:

  • Ensure office disaster preparedness and policies updated to include new technologies, trends and threats.
  • Ensure that WV staff and assets are secured, safe and well maintained; oversee logistics coordination.
  • Ensure that WV provides quality hospitality services to staff and visitors.
  • Transportation/Logistics. Responsible for vehicle procurement, management and maintenance.



  • Minimum 5 years’ experience in finance position with medium business/medium NGO/government agency.
  • Minimum 2 years’ experience in finance management position.
  • Bachelor’s degree in Accounting, Finance or Business Administration, or a related field.
  • MBA in Finance, MSC in Finance/Accounting/Auditing preferred.
  • ACCA, CIMA, CPA or equivalent preferred.


  • Solid knowledge of accounting principles financial systems budget/cash flow monitoring and internal accounting controls.
  • Ability to solve complex problems and to exercise independent judgment.
  • Must be able to lead and manage a team.
  • Good working knowledge of computerized accounting systems preferable Sun Systems & Vision. Must be computer literate in Microsoft Office programs.
  • Knowledge of government grant regulations and financial reporting requirements preferred.
  • Knowledge of local accounting system preferred.
  • Proficiency in written and spoken English.
  • Good oral/written and interpersonal skills.
  • Able to work on a cross-cultural environment with a multi-national staff.
  • Ability to travel within country regional and internationally.
  • List additional work experience preferred for this position.
  • Experience of treasury activities establishment and monitoring of budgets and an understanding of data processing concepts and systems is preferred.
  • Experience with humanitarian aid in-country is a plus.



Basic Conversation: English.

Business Communications: English.

Fully Fluent: English.


Must be adaptable and able to deal with an atmosphere of change and uncertainty.

Must be willing and able to travel to SWALES programs.



Associate, Laboratory Services – Clinton Health Access Initiative (CHAI)


Founded in 2002, by President William J. Clinton, the Clinton Health Access Initiative (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, malaria and other illnesses. Based on the premise that business-oriented strategy can facilitate solutions to global health challenges, CHAI acts as a catalyst to mobilize new resources and optimize the impact of these resources to save lives, via improved market organization, management support, and strategic use of data to inform evidence-based, cost-effective policies and programs. By working in association with governments and other NGO partners, CHAI is focused on large-scale impact.



The Clinton Health Access Initiative (CHAI) works in partnership with the Ministry of Health (MoH) and other stakeholders to develop sustainable strategies to address Swaziland’s public health priority areas, and has been working in Swaziland since 2007. CHAI is part of a consortium of multi-disciplinary stakeholders that is managing an initiative called MaxART (Maximizing ART for Better Health and Zero New HIV Infections).  Building upon the work done under MaxART thus far, the Government of Swaziland – in collaboration with the MaxART Consortium –embarked on a 3-year Early Access to ART for All (EAAA) Implementation Study to understand the feasibility, acceptability, clinical outcomes, affordability, and scalability of offering ‘early access to ART’ for people living with HIV. In this context, CHAI Swaziland is seeking an individual with outstanding credentials, analytical ability, and problem solving and communication skills to fill the Associate, Laboratory Services position and support the EAAA study activities.


The purpose of this role is primarily to improve the access to high quality, efficient laboratory services for clients enrolled in the study in accordance with the study protocols, and ensure laboratory specific data is collected, collated and analyzed in support of the study objectives.  Additionally the Associate – Laboratory Services will collaborate with partners, including the Swaziland Laboratory Health Services (SHLS) to ensure laboratory related lessons learnt in the implementation of the EAAA study contribute to national system strengthening. The successful applicant will be able to function independently and flexibly within an operational research environment and have a strong commitment to excellence.



  • Provide technical oversight and day-to-day management of the study’s laboratory activities, including adherence to study laboratory operating procedures, & policies.
  • Maintain systems to monitor the studies laboratory data quality, ensuring that any issues identified have corresponding remedial actions identified which are implemented.
  • Provide analytical support to the EAAA study, both utilizing and continuously improving the available laboratory monitoring and data analysis tools.
  • In collaboration with the Research Manager, liaise with SHLS and other partners to ensure that study implementation plans align with national policies and protocol.
  • Support SHLS and partners in the coordination, roll-out and management of new testing services/equipment that is directly related to the study, eg. Biocentric viral load
  • Work with SHLS and partners to identify and overcome barriers to scale up of existing services as required.
  • Provide supervision and support to the EAAA study Laboratory Analyst.
  • Perform other duties as required.


  • Bachelor’s degree in Medical Lab Technology or equivalent
  • Minimum of three years of professional experience with laboratory diagnostics for HIV/TB (including CD4, EID and Viral Load testing)
  • Technical knowledge of clinical laboratory services
  • Detail oriented with strong problem solving, analytical and quantitative skills, including experience with MS Excel and PowerPoint
  • Ability to navigate complex government processes and favorably influence decision-making in a professional and collaborative manner
  • Demonstrated ability to perform consistently at a high level in unstructured, high-pressure situations
  • Ability to handle multiple tasks simultaneously, set priorities, and work independently and flexibly with a strong commitment to excellence and limited supervision
  • Strong written and oral communication skills in English



  • Experience living and/or working in developing countries
  • Familiarity with global health issues, particularly HIV diagnosis, treatment, and care